Unable to understand response from admin bin: reseller sent: RESELLERSUSERS root

I was getting below error when logging to cpanel of the domain:

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Unable to understand response from admin bin: reseller sent: RESELLERSUSERS root received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 161. Cpanel::AdminBin::adminfetch(‘reseller’, ‘ARRAY(0x10c7ba10)’, ‘RESELLERSUSERS’, ‘storable’, ‘root’)

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Solutions:

1. Touch /var/cpanel/skipparentcheck

(creating /var/cpanel/skipparentcheck causes cPanel to operate properly with the links)

This will resolve your issue if no then try below solutions :

2. Check if the domain’s user entry in the /etc/shadow

3. Make sure that your Perl module is 5.8.8

4. Login to WHM and click on ‘Manage wheel group’ and make sure root is in wheel group. If not, do the following:

– edit /etc/group

– find ‘wheel:x’ if it exits that means everything should be fine.

– if it does not then add line ‘wheel:x:10:root’ (without quotes)

Your /etc/group first 10 lines would look similar to this:

root:x:0:root

bin:x:1:root,bin,daemon

daemon:x:2:root,bin,daemon

sys:x:3:root,bin,adm

adm:x:4:root,adm,daemon

tty:x:5:

disk:x:6:root

lp:x:7:daemon,lp

mem:x:8:

kmem:x:9:

wheel:x:10:root

Cheers!!!!!!